Have Fun, but...

Children must be accompanied by a supervising adult at all times.

Please be aware that admission bookings are non-refundable. Party and Exclusive Hire cancellation policy can be found on the Parties/Hire page.

Arriving:

If arriving by car, please be aware that parking is extremely limited during weekdays as we share our car park with Oundle Fitness. Please do not park in the spaces outside adjacent businesses or you will be politely asked to move.

Tip: There is a bridle way connecting Ashton Road to the business park during busy times and we are working on additional overflow parking at the business park. There is plenty of parking available at weekends.

Please advance to reception who will check you in and take your food and drink order.

During your visit:

Please remove your shoes before entering the play frame and for hygiene reasons keep socks on. 

Any fighting or bullying (adults or children!) will not be tolerated. 

Enjoy the food & drink served at our cafe, but please keep within the seating area. Do not take food or drink into the Softplay area. 

All food & drink must be purchased at our Cafe. You are welcome to bring your own food for babies.

Please report any accidents, spillages etc to a member of staff immediately

If you need any help or assistance, please do not hesitate to ask a member of our friendly team.

After your visit:

Each session is 90 minutes in duration, we kindly ask that you leave promptly once the session has finished to allow us to prepare for the next booking. 

Please ensure you take all belongings with you as Zebras Den cannot take responsibility for the loss or damage of any personal items. Please helps us keep things clean, by throwing waste into the bins around the facility. 

As a new small business we greatly appreciate feedback on how we can improve! If you have a great time, please leave a positive review to help us grow. If you feel your visit did not meet expectations, please speak to a member of the team and give us a chance to put things right.